Frequently Asked Questions

What We Do

  • No, we welcome all clients who wish to be understood in a more nuanced way.

    Our work may be a good fit if you are looking for therapy that is thoughtful, affirming, relational, and attentive to the complexity of your inner life, relationships, identity, and lived experience.

  • No, none of our clinicians currently accept clients under the age of 18, even if they are exceptionally mature for their age.

  • All of our clinicians work in integrative ways that mix different evidence-informed approaches to therapy.

    If you have a clear idea of the style of therapy your are interested in, we suggest reaching out to our clinic coordination team for support in identifying the clinician whose style and experience most closely match what you are looking for.

  • Not always. Depending on your goals and your circumstances, a registered psychologist may be able to gain diagnostic clarity and make a diagnosis over the course of working with you in therapy.

    A formal assessment may be preferable if:
    - Your situation is more complex, with several overlapping concerns that require careful exploration
    - You prefer a focused, more comprehensive, and self-contained process
    - You need documentation to access accommodations, supports, or services
    - You are already working with another therapist whom you would like to continue seeing, and need the assessment as a standalone service.

    If you’re unsure which option is right for you, we can discuss your goals and help you determine the most appropriate path.

  • No, a screening does not result in a formal diagnosis.

    The screening process is designed to give you a chance to familiarize yourself with diagnostic criteria for ADHD or Autism alongside an experienced professional, and to give you a sense of the likelihood that a formal assessment might result in a diagnosis.

    We hope that this process can help you orient toward next steps such as formal assessment, therapy or other supports.

Billing & Insurance

  • Our standard therapy fees are typically in the range of $120-$325 per session.

    For the most accurate and current fee information, please review the clinician’s profile page or the service description page.

  • As we are a private clinic, our services are not covered by OHIP.

    Most extended health benefit plans reimburse our services under the psychology or psychotherapy category. However, coverage varies by plan and we encourage you to check your policy wording for the specific service and provider your are considering.

  • We do not currently direct bill insurance.

    Clients pay for sessions directly and receive a detailed receipt that can be submitted to their insurer for reimbursement.

Next Steps

  • Getting started is simple. Up-to-date availability for new clients is displayed at the top of our Online Booking Page. You can book a free introduction call with most of our clinicians there.

    You can contact our administrative team for help finding a clinician who might be a good fit, or if you need assistance with booking.

  • Our clinicians’ up-to-date status is posted at the top of our Online Booking Page.

    Clinicians listed as available can offer you a first appointment in the next 1-3 weeks.

    For those who currently have waitlists, we will post the estimated wait where possible. Unfortunately, it is not always possible to predict when availability will open up as there are many factors involved.

  • The assessments we offer at Accord Psychology are psychodiagnostic assessments. This type of assessment is conducted to clarify appropriate diagnoses, identify factors that may be contributing to psychological distress or difficulties in functioning, and formulate recommendations to guide treatment and support. 

    Our team does not offer occupational, vocational, functional-capacity, cognitive, psychoeducational or neuropsychological assessments. We also do not conduct assessments intended for use in legal, forensic, insurance, immigration, or child-custody proceedings. 

    Because these areas fall outside the scope of the assessment, the clinician may not be able to provide conclusions or opinions regarding:

    • Your ability or readiness to work;

    • Your suitability for a particular occupation or workplace;

    • Your eligibility for benefits or compensation;

    • Your parenting ability or capacity;

    • Your cognitive or neuropsychological functioning; or

    • Questions requiring a formal functional-capacity, occupational, neuropsychological, or forensic evaluation.

    Recommendations will be provided based on the information gathered during the assessment. They may include recommendations for academic or workplace accommodations, lifestyle changes, or other professional services. However, these recommendations do not guarantee that a third party, such as an employer, educational institution, insurer, government agency, or other professional, will approve or implement them.

  • Please note that no assessment process is perfect and that the type of assessment we provide relies heavily on the information you are able to provide us. We are sometimes unable to make definitive conclusions based on the information we can collect using the means available to us. This means that, in some cases, the assessor may not be able to confirm with certainty whether or not a specific diagnostic label applies to you.

  • Unless another payment arrangement has been mutually agreed upon, direct assessment sessions will be invoiced after each session. These payments will be applied toward the total package fee.

    The remaining balance of the package fee will be invoiced at the time of the feedback session. The outstanding balance must be paid in full before the assessment report, diagnostic letter, forms, or any other written documentation is released.

  • Our clinicians’ package rates reflect their different levels of clinical experience.

    Our assessment package rate is calculated based on the expected number of hours of work needed to complete an assessment, multiplied by each clinician’s hourly rate for assessment services. Rates are set based on current market trends in the GTA for clinicians with a given level of experience.

    Though each clinician’s style is their own, the content and scope of the assessment does not differ meaningfully between the assessors on our team.

  • The assessment process itself is the same either way, the difference comes down to the type of documentation you need afterward. A diagnostic letter is a short document confirming the diagnosis or diagnoses, and key findings. It is often enough if you're mainly looking for diagnostic clarity.

    A full report goes into more depth and detail about the entire assessment process and the information collected, which is usually what's needed for things like formal accommodations at work, school, or other official processes.

    So the right choice really depends on what you'll be using the documentation for, and that's a great thing to talk through with your clinician on the intro call if you're not sure yet.

Assessment FAQ