Frequently Asked Questions
Do you only work with neurodivergent clients?
No, we welcome all clients who wish to be understood in a more nuanced way.
Our work may be a good fit if you are looking for therapy that is thoughtful, affirming, relational, and attentive to the complexity of your inner life, relationships, identity, and lived experience.
What are your fees?
Our standard therapy fees are typically in the range of $120-$325 per session.
For the most accurate and current fee information, please review the clinician’s profile page or the service description page.
Are your services covered by OHIP or by my insurance?
Our services are not covered by OHIP.
Most extended health benefit plans reimburse our services under the psychology or psychotherapy category. However, coverage varies by plan and we encourage you to check your policy wording for the specific service and provider your are considering.
Do you direct bill to insurance?
We do not currently direct bill insurance.
Clients pay for sessions directly and receive a detailed receipt that can be submitted to their insurer for reimbursement.
How do I get started?
Getting started is simple. Up-to-date availability for new clients at the top of our Online Booking Page. You can use this page to book a free intro call directly with an available clinician.
You can also contact our administrative team for help finding a clinician who might be a good fit, or if you need assistance with booking.
Why aren't you picking up the phone?
Accord Psychology is a small clinic and we do not have full-time reception coverage.
We suggest contacting us by email (admin@accordpsychology.ca) or via our contact form. You’re also welcome to leave us a voicemail and a team member will contact you as soon as possible.
Do you work with adolescents or children?
No, none of our clinicians currently accept clients under the age of 18, even if they are exceptionally mature for their age.
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The assessments we offer at Accord Psychology are psychodiagnostic assessments. This type of assessment is conducted to clarify appropriate diagnoses, identify factors that may be contributing to psychological distress or difficulties in functioning, and formulate recommendations to guide treatment and support.
Our team does not offer occupational, vocational, functional-capacity, cognitive, psychoeducational or neuropsychological assessments. We also do not conduct assessments intended for use in legal, forensic, insurance, immigration, or child-custody proceedings.
Because these areas fall outside the scope of the assessment, the clinician may not be able to provide conclusions or opinions regarding:
Your ability or readiness to work;
Your suitability for a particular occupation or workplace;
Your eligibility for benefits or compensation;
Your parenting ability or capacity;
Your cognitive or neuropsychological functioning; or
Questions requiring a formal functional-capacity, occupational, neuropsychological, or forensic evaluation.
Recommendations will be provided based on the information gathered during the assessment. They may include recommendations for academic or workplace accommodations, lifestyle changes, or other professional services. However, these recommendations do not guarantee that a third party, such as an employer, educational institution, insurer, government agency, or other professional, will approve or implement them.
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Please note that no assessment process is perfect and that the type of assessment we provide relies heavily on the information you are able to provide us. We are sometimes unable to make definitive conclusions based on the information we can collect using the means available to us. This means that, in some cases, the assessor may not be able to confirm with certainty whether or not a specific diagnostic label applies to you.
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Unless another payment arrangement has been mutually agreed upon, direct assessment sessions will be invoiced after each session. These payments will be applied toward the total package fee.
The remaining balance of the package fee will be invoiced at the time of the feedback session. The outstanding balance must be paid in full before the assessment report, diagnostic letter, forms, or any other written documentation is released.